Privacy Policy
Last updated: June 2026
This Privacy Policy describes how ZOJO (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit or purchase from zojoofficial.com (the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we may collect information about the pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this as “Device Information”.
We collect Device Information using technologies such as:
- Cookies — data files placed on your device, often including an anonymous unique identifier. Learn more at allaboutcookies.org.
- Log files — track actions on the Site and collect data including IP address, browser type, ISP, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels — electronic files that record how you browse the Site.
When you make or attempt to make a purchase, we collect information such as your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as “Order Information”.
“Personal Information” means both Device Information and Order Information.
How we use your personal information
We use Order Information to:
- Fulfil orders (payment processing, shipping, invoices, order confirmations)
- Communicate with you about your order
- Screen orders for risk or fraud
- Send product updates or marketing, where you have agreed to receive them
We use Device Information to:
- Screen for potential risk and fraud (e.g. IP address)
- Improve and optimise the Site (analytics, browsing behaviour, marketing performance)
Sharing your personal information
We share Personal Information with trusted third parties who help us operate the Site and serve you, including:
We may also share information to comply with applicable laws, respond to lawful requests, or protect our rights.
Behavioural advertising
We may use your Personal Information to show relevant ads or marketing. Learn more at the Network Advertising Initiative.
You can opt out of targeted advertising here:
Do not track
We do not change our data collection practices when we detect a Do Not Track signal from your browser.
Your rights
India: You may contact us to access, correct, or request deletion of your personal information, subject to legal and operational requirements (e.g. order records we must retain for tax and compliance).
European residents: You have the right to access, correct, update, or delete personal information we hold about you. Contact us using the details below. Your information may be transferred outside Europe, including to Canada and the United States, as part of our use of Shopify and other service providers.
Data retention
When you place an order, we keep your Order Information for our records unless you ask us to delete it, except where we are required by law to retain it.
Security
We take reasonable steps to protect your information. Payment details are handled by secure third-party payment processors; we do not store full card numbers on our servers.
Children’s privacy
The Site is not intended for anyone under 18. We do not knowingly collect personal information from children.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a revised “Last updated” date.
Contact us
For questions about our privacy practices, or to make a request or complaint:
Email: hello@zojoofficial.com
Brand: ZOJO
Working hours: 10 AM – 7 PM, Monday – Saturday